ems@chemicalsafety.com +1 (510) 594-1000

Privacy Policy

This Privacy Policy is effective as of Jun 30, 2014

SFS Chemical Safety, Inc. (“Chemical Safety”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit our website cloud.chemicalsafety.com (“Website”), as well as users of our related websites and help desk platform, tools and services offered by Chemical Safety (“Service”).

Amendments to this policy will be posted to this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We will notify you and/or the primary Chemical Safety Service account holder by email when material changes are made to the privacy policy prior to that change becoming effective.
Information Related to Data Collected for our Clients.

Chemical Safety collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.

Choice

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Service Provider/Onward Transfer

Chemical Safety may transfer personal information to companies that help us provide our service. Transfers to these third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Access to Data Controlled by our Clients

Chemical Safety has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Chemical Safety’s Client (the data controller). If the Client requests Chemical Safety to remove the data, we will respond to their request within 30 business days.

Information Collected From You

We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the Chemical Safety websites, and information voluntarily submitted by the consumer (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, email address, and telephone number, and credit card information. The information we collect is used to improve the quality of the Chemical Safety websites and Services, to communicate information about the Chemical Safety Services, to provide you with support when you are using our site, to bill your account for services provided, for research, and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or as otherwise outlined in the Policy.

Communications from the Website

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Service Providers

We use other third parties such as a credit card processing company to bill you for services and an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

In the event Chemical Safety goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via privacy@Chemical Safety.com[prominent notice on our Web site for 30 days] of any such change in ownership or control of your personal information.

Use of Cookies

When you use the Chemical Safety website or Service we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Chemical Safety website. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use cookies to help you navigate the Chemical Safety website and Service as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. You must enable cookies on your web browser to use the Chemical Safety Service.

We also use persistent cookies to analyze information about visitors to the Chemical Safety website. No personal information is collected during this process. A persistent cookie remains on your hard drive after closing the web browser or turning off the computer.
Various categories of cookies (including third party cookies) are used in the Chemical Safety website and Service. These are listed below along with the options to manage them.

Essential Cookies: These cookies are essential for the basic functionalities offered by the Service. These class of cookies helps in keeping a user logged in to the Service and remember relevant information when they return to the Service.

Insight Cookies: These are used for tracking the user activities within the Service, which in turn helps us in improving your user experience.

Marketing Cookies: We also use some marketing cookies provided by third parties to collect and analyze various information about the visitors to the Chemical Safety website and users of the service. No personal or intrusive information is collected in this process though.
Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of our Service. It is your responsibility as a Chemical Safety customer, to inform the individuals with whom you interact with the help of the Service about the cookies involved, and obtain their consent, if necessary.

Security and Storage

The Chemical Safety website and Service has industry standard security measures in place
to protect the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials) we will encrypt that information via SSL. While there is no such thing as “perfect security” on the Internet, we will take all reasonable steps to insure the safety of your information. Additionally, you retain all rights of ownership to the data you have stored on the Chemical Safety Service. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us. If you have questions about our security you can contact us at
support@chemicalsafety.com.

Log Files

Chemical Safety collects certain usage and activity information and stores it in our Log files. These information might include time-stamped data pertaining to IP addresses and browsers, internet service provider, entry/exit pages and operating systems. This is strictly utilized in aggregate, for analyzing the trends and usage of various features within the Service.

Social Media Features

Links to Third Party Sites: This Web site contains links to other sites that are not owned or controlled by Chemical Safety. Please be aware that we, Chemical Safety, are not responsible for the privacy practices of
such other sites. We encourage you to be aware when you leave our site and to read
the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Public Forums: Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@chemicalSafety.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials: We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial removed please contact us at support@chemicalsafety.com.

Corrections and Updates: Chemical Safety allows consumers who use the Chemical Safety Service or website to update or modify their information by clicking on the My Account link in the Chemical Safety navigation menu or by contacting us at support@chemicalsafety.com. We will respond to requests for access within 30 days.

We will retain personal data we process on behalf of our Clients as well as your information for as long as your account is active or as needed to provide you services or services to our Client. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@chemicalsafety.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contacting Chemical Safety

If you have any questions about this privacy policy or your dealings with the Chemical Safety website, you can contact us at support@chemicalsafety.com or via postal mail at SFS Chemical Safety, Inc., 5901 Christie Ave. Suite 502, Emeryville, CA 94608, USA.